Terms and Conditions

Epicor Users Group Acceptable Use Policy

Epicor Users Group (“EUG”, “we”, “us” or “our”) provides this forum as a service to our members (“you”) to help you exchange ideas and information about Epicor products and services. We are implementing this policy as part of our effort to provide a high quality, collaborative experience, protect the privacy of our members, encourage responsible participation on our forum and ensure compliance with applicable laws. This forum is here for the benefit of all participants and is accessible to all who subscribe. Our forum is most valuable when everyone obeys certain basic guidelines and rules for online behavior. These guidelines and rules are presented here so that you know what is expected of you and what you can expect from other participants when using our forum. By subscribing you agree to comply with this Acceptable Use Policy.  The Epicor Users Group may, in our sole discretion, determine whether a use of our forum is a violation of this policy. While it is not our intent to control or censor communications of participants, if we become aware of a violation of this policy, we may take such action as we deem appropriate to address such violation.  The Epicor Users Group reserves the right to amend this policy from time to time without notice. Any such changes will be effective immediately upon posting of the revised policy to this site.

General Guidelines

Make sure your postings are relevant.

This forum is provided to allow our users and members to help each other in using Epicor products and services. Please stay on topic — refrain from discussing personal matters, abusing any company or product, or, in general, from posting content that is not related to Epicor Software products and services.

Be courteous.

We want everyone to have a positive experience while participating in our forum. It is your responsibility to make sure that you are not detracting from any other user’s experience. Accordingly, do not post anything that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise disrespectful, objectionable, or injurious to others. We welcome your opinions, but personal attacks and harassment using our forum or through private messaging are not acceptable.

No spam.

Our forum is provided as a service to our users and members and is not intended for the promotion of third party services, products, websites, or organizations. Please do not post advertisements, junk mail, spam, chain letters, charity requests, petitions for signatures or any other form of solicitation. Further, flooding the forum through the use of excessive posting, padding/bumping posts, overly large font size, or cross posting to other forums or websites is not permitted.

Comply with the law.

It is your responsibility to comply with applicable law. Our forum may not be used in connection with any criminal or civil violations of state, federal or international laws, regulations or other government requirements. Accordingly, you cannot post any material that (a) infringes on any patent, trademark, trade secret, copyright, or other rights of any party; (b) is fraudulent; (c) contains software viruses or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware; or (d) is illegal under local, state, federal, or international law, rule or regulation.

Use common sense.

If you follow any advice that you read on our forum, you do so at your own risk. You alone are responsible for deciding whether or not to follow such advice. If in doubt, do not try it.

Don’t disclose personal information.

Please do not post personal information on our forums including your name and address, age, or phone number. If any user asks you for personal information, such as an account number, address, password or credit card number, do not provide it.


The Epicor Users Group retains the right to remove any posts or information it deems inconsistent with these guidelines.

Membership Lists

The Epicor Users Group does not permit the solicitation of our members by third party vendors, others users or consultants.   Our membership contact lists cannot be used for this purpose.   


If a violation occurs, the EUG may remove content and restrict access to our forum.

The EUG does not generally edit content posted by participants in our forum. However, the EUG retains the right, at its sole discretion, to limit your access to our forum and to remove material posted by you that, in the EUG’s sole judgment, does not comply with our policies or that we otherwise deem to be inappropriate for our forum. Please report any suspected violations of our policy to us.